End of Agreement

Upgrade

• How do I upgrade after my agreement has ended?
• Why can't I upgrade?
• I've upgraded, how do I transfer my data to my new device?
• I am upgrading - how do I return my old device?

Renew

• How do I renew after my agreement has ended?
• Why can't I renew?

Cancel

• How do I cancel after my 12 month agreement has ended?

End of Agreement Information

• What are my End of Agreement options?
• I've made all my payments, what happens now?
• What if I don't select a renewal option?
• Can I buy the device at the end of my agreement?
• I have not received my Renewal Options email
• I've been placed on a 30-day rolling agreement. What does this mean? 📆

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