We will email you a breakdown of your renewal options 14 days before the end of your agreed minimum term. This is usually a 12-month term contract.
The email will be sent to the email address on your order.
If you haven't received the renewal email by 14 days before the end date, check your Junk and Spam folders, as well as your online account. If you are still unable to access your End of Agreement options, please reach out to our Customer Support Team, and they will be able to confirm the options you are eligible for.