There are several ways to transfer your data to a new device, depending on the devices you're moving between.
Before you begin, make sure you've created a backup of your data and that both devices have sufficient battery life or are connected to power.
Which data transfer method should I use?
Select the option that matches your devices:
- Apple device to Apple device
- Samsung device to Samsung device
- Apple device to Samsung device
- Samsung device to Apple device
Moving from Apple to Apple
Apple offers several ways to transfer your data between devices, including:
- Quick Start
- iCloud Backup
- Computer Backup
Quick Start is usually the fastest method and allows you to transfer your apps, settings and data directly from your old device to your new one.
You'll need both devices available and Bluetooth enabled.
Moving from Samsung to Samsung
Samsung devices support data transfers using Smart Switch.
Smart Switch can transfer data using:
- Wi-Fi
- USB cable
- PC or Mac
Before starting, make sure Smart Switch is installed on both devices.
Moving from Apple to Samsung
Samsung Smart Switch can be used to transfer data from an Apple device to a Samsung device.
You can transfer content using:
- Wi-Fi
- USB cable
- PC or Mac
Depending on the method used, you may need access to your Apple ID and iCloud account.
Moving from Samsung to Apple
Apple recommends using the Move to iOS app when moving from a Samsung or Android device to an Apple device.
The app can help transfer information such as:
- Contacts
- Messages
- Photos
- Calendars
- Accounts
You'll need both devices available during the transfer process.
Before returning your old device
Before returning your existing rental device, make sure you have:
- Confirmed your data transfer has completed successfully.
- Checked that your photos, contacts and other important files are available on your new device.
- Backed up any remaining data.
- Removed your accounts from the device.
- Reset the device in line with our return preparation guidance.
Don't erase or return your old device until you're satisfied that all required data has been transferred.
Some information may need to be set up again
Depending on your device and transfer method, you may need to reconfigure certain settings, including:
- Bluetooth connections
- Payment cards
- App Store purchases
- Subscriptions
- Security settings