No. Any costs associated with your musicMagpie Rental Agreement are clearly presented upfront before you enter into the agreement.
The main charge you'll pay is your monthly rental payment. However, additional charges may apply in certain circumstances, as outlined below:
Pre-authorisation transaction
To verify your payment details, we'll place a £0.01 pre-authorisation transaction on your account during checkout.
This is sometimes referred to as a shadow payment and is used to verify the card and account details that will be used for your monthly rental payments.
The £0.01 will be credited back to your account following a successful checkout, usually within 72 hours.
Damage charges
We understand that devices may experience reasonable wear and tear during normal use.
However, if a device is returned with damage that is considered beyond normal fair wear and tear, we may charge for the cost of repairs.
Lost or stolen devices
If your device is lost or stolen, you'll be responsible for paying the full cost of the device.
If this applies, we'll contact you by email with details of the amount due and provide 7 days' notice before attempting to collect payment from your account.
Late payment charges
If a payment is missed, we'll contact you and give you the opportunity to bring your account up to date.
If a payment remains outstanding for more than 30 days, a £30 late payment fee will be applied.
From day 31, your account will accrue 5% daily interest on the outstanding balance until payment has been made, in accordance with the key information section of your rental agreement.
You can view a full breakdown of any missed payments in the Manage Payments section of My Account.
Missing payments could make it more difficult to obtain credit in the future.
Cancellation fee
If you cancel your rental agreement and fail to return your device within the 14-day cooling-off period, a £50 cancellation fee will be charged.
If a cancellation fee is applied, we'll notify you by email and will attempt to collect the fee from your account on the next working day.