What condition can I expect my device to be in?

All of our Tech products are thoroughly tested, professionally refurbished and graded by our expert technicians before they're listed for sale. 

Every device is assigned one of the following cosmetic grades:

  • Pristine
  • Very Good
  • Good 

Our condition grades relate to the cosmetic appearance of the device only. No matter which grade you choose, your device will be fully functional and have passed our testing and refurbishment process. 


Pristine

Pristine is the highest grade we offer.

Devices in Pristine condition are in excellent cosmetic condition with little to no visible signs of use. If you're looking for a device that's as close as possible to new in appearance, this is the grade for you. 


Very Good

Very Good is our mid-range grade.

These devices are in great cosmetic condition and may have light signs of wear and tear. Any marks are usually minor and may be less noticeable when the device is used with a case or cover. 


Good

Good is the lowest grade we currently offer.

These devices have more noticeable signs of wear and tear, which may still be visible when using a case or cover. Despite the cosmetic imperfections, the device will be fully tested and work as intended. 


Need help choosing?

The condition grade that's right for you depends on what's most important:

  • Choose Pristine if cosmetic appearance is your top priority.
  • Choose Very Good if you'd like a balance between appearance and value.
  • Choose Good if you're happy with more visible signs of use and want the best value for money.

You can find the condition grade of every device on the product page before placing your order. 

If you have any questions, please contact us and we'll be happy to help.