If you've received your rental device but some or all of the included accessories are missing, please let us know as soon as possible.
Why are my accessories missing?
In some cases, accessories may be dispatched separately from your rental device and could arrive in a different parcel.
What should I do?
If you haven't received all of the accessories that should have been included with your order, please contact our Customer Service Team as soon as possible.
This will allow us to investigate and ensure you receive any missing items.