How can I change my rental payment date?

You can change your rental payment date through your online account. Here's how:

  1. Head to your Shopping Orders page in My Account

2.  Find your rental order in your My Account section.

An image of the Rental Order section on the musicMagpie website showing an image of the device, the monthly instalment cost and expiry date. Below this there is an option to Track/View your Order or to Contact Help & Support.

3. Head to your Payment History section.

4. Under the Change Payment Dates section, click Change.

An image showing the Payment History section of the Rental Order in question. (Table Columns Left to Right) Order Number, Charges, Subscription Length in Months, Payment Due Date, The 'Change Payment Dates' option, The 'Pay' option, the option to view your rental agreement.

5. Choose your new payment date - you can only change it by 7 days on either side of your current payment date

6. Click Save

Your payment date will now be updated. Your next monthly rental payment will be debited on your new date.

If you'd like to have your payment date changed by more than 7 days, please contact our Customer Service team.